Medic Apparel offers a Free Exchange size guarantee. If your shoes don’t fit, we’ll replace them free of charge once per shoe order. The Free Exchange is only valid for incorrect shoe sizes within 2 sizes and can only be exchanged once per order per customer. Any costs related to exchanges past the first free exchange must be covered by the customer.
As each item is custom made, we cannot accept any returns or refunds. If ruled otherwise by any authority, then the maximum return limit is 14 days.
Please contact us at firstname.lastname@example.org for further information.